In compliance with the law, the customer can exercise his right of withdrawal in accordance with the rules listed below. These rules must be respected as equals, otherwise the payment won’t be refunded, when due.
The right of withdrawal may be exercised no later than 14 days from the receipt of the goods (as attested by the courier’s documentation).
By that date, the customer must notify, by registered letter with return receipt, its wish to terminate the contract.
The registered letter has to be sent to the following address:
L. Negrini & F. snc
Vicolo Scala Santa, 24
Phone: +39 045 80 01 984
By the same dates, the customer is required to notify the same communication via:
Fax + (39) 045 80 02 755
The products to be returned must, therefore, be intact, without deformations or alterations of any kind, if not due to shipment or acknowledge.
The customer, once communicated the expressed willingness to terminate the contract by the methods indicated above, will wait for the communication from the company concerning the delivery of the purchased products and shipping methods.
Once checked the integrity of the products and the respect of the rules in terms of return, the company will make a refund of the paid amount, deducting from the total amount the shipping fees that are at customer’s charge both in the process of ordering and return.
The parties are obliged to respect the rules of the Legislative Decree 6th September 2005, n. 206 (Consumer Code), and the rules contained in this site without restrictions or reserves, otherwise it is not possible to pay the whole amount to be refunded.
In case of material to be returned the customer has first to agree with the company the relevant methods and timing.
L. Negrini & F. reserves the right to evaluate the uniqueness of the request.
The court of jurisdiction is the one of Verona.